You are here: Home  /  La Société  /  FAQ

FAQ

Reservation

The Matane–Baie-Comeau–Godbout ferry is the only ferry requiring reservations.

Toll-free number in North America: 1 877 562-6560

Group reservation

To be entitled to a group fare, a group must have 15 persons or more. One ticket only will be issued for the group. Reservations are not necessary, except for the Matane–Baie-Comeau–Godbout ferry.

Bus on board

Buses are welcome aboard every ferry. However, at the Québec-Lévis ferry, at some hours of the day, low tides can impede boarding. We advise you to ask for information.

Dog on board

For short crossings, every dog must be kept on a leash or left in the vehicle windows lightly open. On no account, is a dog to bother passengers.

At the Matane–Baie-Comeau–Godbout ferry, every dog must be left in the vehicle windows lightly open or place in a cage reserved to that end on the vehicles deck.